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Concern Over “Abysmal” Service Failures at Ashby Care Home

Loudoun_House.jpgParliamentary candidate for North West Leicestershire, Jamie McMahon and District Council candidate for Ashby Willesley ward, Dave Bigby, have expressed grave concern over the “poor standards of service” provided by the privatised Loudoun House Care Home in Ridgeway Road, Ashby.

Prompted by a whistleblower, unannounced inspections in June and July of this year by the Care Quality Commission highlighted failures by the Home to comply with a range of regulations. The CQC report, which has just been published, found that action was needed under every one of the seven criteria examined. “The report lists a litany of failures to meet standards,” said Mr Bigby. “To quote but a few;

  • Care and treatment was not planned and delivered in a way that was intended to ensure people's safety and welfare.
  • People who use the service were not protected from the risk of abuse, because the provider had not taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
  • People were not protected against the risks associated with medicines because the provider was not ensuring that appropriate arrangements were in place to manage medicines.
  • People were not cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

I am very concerned for the residents at Loudon House. Rushcliffe Care Ltd, the home’s owner, must improve their service standards immediately and the County Council must make sure that proper standards are enforced at all care homes. Rushcliffe have been allowed to run four care homes in the District This report is a shocking indictment of the privatisation of our old people’s care homes carried out by the Tory County Council. When in public ownership, Loudon House provided an excellent service to our community. Since being sold off, standards have fallen abysmally. It is particularly worrying to read that the CQC has found it necessary to refer some aspects of the service at Loudoun House to the police.”

Mr McMahon also expressed his concern for the relatives of the residents. "People need to have confidence that their loved ones are being well looked after when they are in a care home. The level of care at Loudoun House is unacceptable and action must be taken now.

Cuts to social care budgets under this Tory led government are further deepening the problems. This year nationally more cuts will be made to the social care budgets, making a total 12% real-terms cut in spending since 2010 while demand for services has risen 14%. Labour is committed to integration between the NHS and social care that will provide people with the care they deserve, and provide loved ones with greater piece of mind"

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@LabourNWL tweeted this page. 2014-10-14 08:35:27 +0100
North West Leicestershire Labour posted about Concern Over “Abysmal” Service Failures at Ashby Care Home on North West Leicestershire Labour's Facebook page 2014-10-14 08:35:27 +0100
Concern over “Abysmal” service failures at Ashby care home

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